Would you like a cup with your coffee? When ‘Extras’ Shouldn’t Be Extras

I’ve noticed a trend recently in estate agency some agents are promoting additional “extras” as if they’re optional, when really, they should be part of the standard service. And honestly, it’s a bit like ordering a coffee and being asked: “Do you want a cup for that?”

When you instruct an agent, you’re trusting them to handle your sale professionally from start to finish. That means marketing, photography, floor plans, viewings, and negotiation, all the basics that should be part of the core service. Yet sometimes, clients are asked to pay extra for things that are really essential to achieving the best result.

In short: you shouldn’t have to pay extra for the essentials. The foundations of a strong marketing strategy should be included in the service you’re already paying for.

At Wishart Estate Agents, everything that should be included is included and more. You’re not paying upfront for photography, floor plans, or an EPC, we use professional photographers, floor plan designers, and EPC assessors to make sure your property is presented in the best possible light. What you’re paying for is our years of experience, some of the most highly qualified estate agents in the country, and comprehensive, professional advice. There’s no situation we haven’t handled before, and our full-service approach even includes all viewings, no matter how busy we are.

Why We Don’t Believe in Hidden Extras

Some agencies try to upsell the basics, but with us, there are no hidden fees, no upfront charges, and no tie-in contracts. We also provide a comprehensive property information questionnaire, which we work through with you while researching all relevant information about your property. This helps prevent delays or stress before they arise.

Our Professional Network

Part of the Wishart difference is our trusted network of local professionals. From solicitors to surveyors, decorators to tradespeople, we recommend only those we know and trust, based on years of working together and shared high customer service standards. We don’t accept referral fees, our recommendations are purely to help you, not us.

The Bottom Line

Selling a property can be stressful, but it shouldn’t be complicated by hidden charges, extra fees, or upsold “essentials.” At Wishart Estate Agents, you get full-service support, expert guidance, and a team committed to making the process as smooth as possible. That’s the difference, the service you expect, without the surprises.