‘’ I just want you both to know how very much I appreciated all your helpfulness, often, I'm sure, beyond the normal duties to being an Estate Agent. I thought you were both honest, truthful, helpful and always thoroughly trustworthy in all your dealings and I would have no hesitation in recommending you to any one else.’’ – Mrs Chamberlain
Wishart Estate Agents Limited won a gold award at the prestigious Estate & Letting Agent Awards. The York based agency beat off stiff competition to claim the Gold Award in the Yorkshire & Humber region.
The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Hilton Park Lane London attended by 700 of the UK’s top estate and letting agents and suppliers to the industry.
The awards are known throughout the industry as the ESTAS. The ESTAS determines the best estate agents in the country through research carried out amongst customers who are asked a series of questions about the service they have received from their agent, 32,000 questionnaires were completed by customers during the competition. Agents were shortlisted in 18 regions around the UK.
Lucie Wishart said:
"We are absolutely thrilled to be recognised at the ESTAS. It means so much to us particularly as we know it’s our clients and purchasers who have judged our performance. We are very proud of the personal service we provide. We take customer service very seriously because we know clients have a choice. Bringing home the gold award is a great way to demonstrate to the people of York that Wishart Estate Agents Limited offer an unbeatable service. To reinforce this, 100% of those surveyed said they would recommend Wishart Estate Agents Limited to others."
Phil Spencer, said:
"The ESTAS are about making people happy, putting a smile on their face and making a genuine difference to peoples’ lives. An agent’s role is about guiding people through one of the most stressful times in their lives and that’s not an easy job." Phil also passed comment when announcing the award that this was in fact Wishart Estate Agents Limited first time competing for the award.
Simon Brown who owns the ESTAS also addressed the audience:"Winning one of these gleaming ESTAS this afternoon proves that you can be trusted. In fact just taking part shows your commitment to your customers and to be shortlisted, as all of you here today have, means you already have the trust factor."