Why Honesty Matters When Completing Your Property Questionnairec

Why Honesty Matters When Completing Your Property Questionnaire

When you decide to sell your property, one of the first steps is completing a Property Information Questionnaire. This is not simply paperwork, it is an important part of the sales process that protects both you and your buyer.

The legal requirement

From 8 May 2025, the Digital Markets, Competition and Consumers Act 2024, known as the DMCC Act, sets the standard for property sales. This Act replaces earlier regulations but keeps one important principle the same: sellers must provide clear, accurate and honest information.

Although the previous guidance is no longer in force, the legal obligation to disclose material information remains, now governed by the DMCC Act. Under this Act, it is a breach of consumer law to omit or obscure information that could affect a buyer’s or seller’s transactional decision.

This includes information such as tenure, pricing details, building safety matters and utilities or services.

Why full disclosure protects you

Providing all material information at the start helps to prevent delays, disputes or even failed sales later on. Buyers make decisions based on the information you provide. If something is left out and later discovered, it could lead to legal action or financial penalties from the Competition and Markets Authority, which now has the power to issue direct fines.

Our advice to sellers

When completing your questionnaire, be truthful even if the details do not seem flattering. Provide all facts as early as possible in the process and make sure nothing is left incomplete or unclear.

Being open from the start builds confidence. A fully informed buyer is a confident buyer and that helps your sale move smoothly to completion.