MOVING STORIES A Fresh Start: Help Move Forward with Care & Expertise

Ten years ago, David and Anne downsized to a charming home in the village they loved, perfectly nestled in the community they’d grown so fond of. Life was good, and they envisioned spending their golden years there. But as time passed, they found themselves yearning to be closer to their family ‘up north’.

Their dream was to move into a bungalow near family, but making it a reality proved far more challenging than they ever expected.

When an estate agent leaflet dropped through their door from a big-name firm, David and Anne decided to give them a try, assuming their reputation would guarantee success. But weeks turned into months, and the experience left them disheartened. The agent brought in buyers who didn’t seem genuinely interested, failed to communicate effectively, and ultimately left David and Anne feeling forgotten and frustrated.

Meanwhile, they had already secured a bungalow, leaving them caught between two homes—over an hour’s drive apart—and overwhelmed with stress. Feeling stuck and desperate, they reached out to Lucie at Wishart Estate Agents for help. They actually apologised for not using Wishart Estate Agents in the first place!

From the very first conversation, Lucie listened with empathy and reassured them that they were in good hands. She understood their frustrations and made it her mission to not only sell their home but to restore their faith in the process, which as it happens, is one of her favoured parts of the job!

After reviewing the property, Lucie had an honest conversation with David and Anne about their goals and the challenges they were facing. While they requested to initially market the house slightly below the previous agent’s valuation, Lucie explained that, given the current market conditions, even this price might prove unrealistic. Transparency was key, and Lucie promised to guide them every step of the way, no matter what.

The property was relaunched with a fresh approach—beautiful photography, a compelling description, and strategic marketing designed to attract the right buyers and more importantly, with an agency who knew the village inside out. The difference was immediately clear. The whole team kept in regular contact, providing updates, feedback from viewings, and advice on next steps.

However, after several weeks with limited interest, David and Anne grew concerned but knew the price was an issue. They worried a reduction might make their home seem less desirable. Lucie took the time to explain how a price adjustment could work in their favour—attracting a new pool of buyers and generating fresh momentum.

With Lucie’s guidance and reassurance, they decided to reduce the price to her original valuation. Within weeks, their home was sold. The buyers—delighted to find a property that met their needs—couldn’t wait to make it their own, and David and Anne were finally free to move forward with their dream of being closer to family.

David and Anne were overwhelmed with gratitude. “We only wish we’d come to you first,” they told Lucie. “You listened to us, kept us informed, and made us feel like a priority. You didn’t just sell our house—you gave us peace of mind.”

At Wishart Estate Agents, we believe every move tells a story, and we’re here to make sure yours has the best possible ending. If you’ve been left disheartened by a previous agent or need an expert you can trust, let us show you the difference that personalised service and honest advice can make.